1 Which Of This is not a type of Heritage Hotel
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Heritage Grand
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Heritage
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Heritage Old
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Heritage Classic
2 Creation Of Guest Folio comes under which of the following stage
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Arrival
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Pre Arrival
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Departure
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Stay
3 European Plan Includes
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Room Rate + Breakfast
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Room Rate + Breakfast + Lunch
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Room Rate + Break fast + Lunch/Dinner
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Only Room Rate
4 When a hotel do not charge a guest for the room rate from a guest it is called
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Crib Rate
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Complimentary Rate
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Travel Agent Rate
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Advance Purchase Rate
5 Which Of This is not a method of establishing an end of day
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Hourly Basis
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24 Hour Basis
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Ci CO Basis
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Night Basis
6 Who handles left luggage formality and maintains the baggage check room
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GRE
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FOM
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Bell Captain
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Duty Manager
7 Airline code of Singapore Airlines
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9W
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BA
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CX
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SG
8 Rate Offered to attract high volume of business from special market segment.
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Half Day Rate
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Volume Guaranteed Rate
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Crib Rate
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Travel Agent Rate
9 Reservation Type 1 in Fidelio Means
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Guaranteed To CC
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Wait Listed Reservation
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Non Guaranteed Reservation
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Tentative Reservation
10 Registration Card Is used in which stage of guest cycle
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Departure
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Pre Arrival
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Arrival
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Stay
11 Bermuda Plan Includes
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Room Only
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Room + Continental Breakfast
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Room Rate + American Breakfast
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Room Rate + Breakfast + Lunch
12 A guest is about to board a flight no CX123, which airline is he boarding
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British Airways
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Lufthansa
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Cathy Pacific
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Jet Airways
13 one important thing that is kept in washroom in a hotel room is
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Hair Dryer
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Menu Card
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Torch Light
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None of the above
14 a list maintained by hotel of those guest who are not welcomed in the hotel
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Bucket List
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Black List
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Welcome List
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All Of The Above
15 Term used to denote money given on behalf of the guest
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Skipper
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Paid Out
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Money Out
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Sleep Out
16 A Hotel Situated in the heart of the city
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Suburban Hotel
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Transit Hotel
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Commercial Hotel
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None Of The Above
17 Which of this is NOT a member of HRACC
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Secretary Of Tourism
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State Chief Minister
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Director of Tourism
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Regional Director of tourism
18 Which of this is NOT a classification of hotel on the basis of Ownership
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Chain Hotel
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Independent Hotel
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Residential Hotel
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Franchise
19 CRS Full form
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Central Registration System
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City Registration System
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Central Reservation system
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None Of The Above
20 Which of this is not a reservation report
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Commission Agent Report
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Managers Flash
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Refusal Report
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Stay Over List
21 MAP Is Also Known as
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En Pension
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Bread and breakfast
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Demi Pension
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None of the above
22 This plan includes room rent and all meals of the hotel
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Bermuda Plan
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European Plan
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En-Pension Plan
23 A Day in which the hotel will not accept any negotiated rate
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Free Date
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Black out Date
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Sold Out Date
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None of the above
24 Payment card charges disallowed/reversed when a card holder protests the legitimacy of a charge is known as
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Charge back
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Reversal
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reverse charge
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None of the above
25 Reducing the room rate significantly for a given date or dates is called
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Dump Rate
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Reduced rate
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Low rate
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No Rate
26 Guest who checks out of the hotel after his /her originally scheduled checked out date is known as
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Stay over
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Under stay
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Departure
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Over Stay
27 Hotel term for a day or season between two busier time period
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Shoulder Date
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Low dates
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Low season
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None Of The Above
28 Term used for a room rate that changes during a guests stay based on room demand
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Double rate
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Different rate
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No Rate
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Split Rate
29 Guest who is not scheduled to check out of the hotel on the day his or her room status is assessed
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Stay Over
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Over stay
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Stay
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None of the above
30 Term used to denote that a guests room rate is not to be displayed on the guests copy of the folio
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No Post
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No Rate
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Suppressed rate
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Rate show