Hospitality Management
Menu Management
Menu Planning
A MENU or “bill of fare” is a means of communication, informing what the caterer has to offer. The compiling of a menu is one of the caterer’s most important jobs – whether for establishments such as restaurants aiming to make a profit or for those working to a budget, such as hospitals and schools.
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The function of the MENU:
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It is like a price list or a list of wares to the customers in order that he purchases or orders the dishes of his choice.
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It helps us a tool for the kitchen in order to prepare the mise-en-place and equipment, staff required for its production.
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It gives a variety to choose from and alternatives in each type of dishes.
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It sometimes gives the description of each dish in brief, so that the customer knows the contents of the dish and what to expect while ordering a dish.
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It is a record of cost and control purposes to regulate portion size and food cost of each item.
Factors Affecting Menu Planning
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Type of Establishment: There will be considerable variation, for example, in the menu of five-star hotels and restaurants, school meals, heavy manual worker’s canteen or hospitals.
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Type of Customer and Age Group: especially for private parties for a birthday, senior citizens conference, football player after a match, visiting overseas students on a mayor’s banquet; all need personal consideration.
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Location: Study the area in which your establishment is situated and the potential target market of customers.
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Religious rules if applicable (kosher catering or a Muslim occasion): Lack of knowledge or understanding can easily lead to innocently giving offense.
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Meat or Non-Meat preferences: The number of non-meat eaters is steadily increasing, so this becomes more important.
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Time of the Year:
a) the prevailing temperature should be considered as certain dishes suitable for cold weather may not be acceptable in mid-summer.
b) Foods in season are usually in good supply and more reasonable in price.
c) Special dishes on certain days. -
Time of Day: Breakfast, brunch, lunch, tea, high-tea, dinner, supper, snack or special function.
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Price Range: Unless fair prices are charged (so that customers are satisfied) repeat business may not occur and the caterer may go out of business.
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Competition: It is wiser to produce a menu quite different from those of nearby establishment both in terms of price and quality.
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Space and Equipment: The menu writer must be aware of any shortcomings or deficiencies in equipment and may be wary of offering dishes that are difficult to produce.
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The availability and capacity of both the Production and Service staff labor must be considered.
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Availability of Supplies and schedule from the suppliers.
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Number of Courses: Varies according to all prior consideration.
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Correct Sequence of courses: Important if the menu is to achieve a good balance.
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Appropriate Language: Always use a language that customers can understand.
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Sensible Nutritional Balance: If a selection of dishes with varying nutritional contents is offered then customers can make their own choices.
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No repetition of Commodities: Never repeat basic ingredients such as mushrooms, tomatoes, peas, bacon on the menu.
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No repetition of Flavour: If using strong seasonings like onion, garlic or herbs such as thyme, sage or bay leaf, do not repeat in more than one course. Example:
a) do not serve a tomato flavored sauce on the main course if the soup was cream of tomato.
b) do not or avoid, serving let us say garlic-flavored noodles with prawn in garlic sauce.
c) try to different taste in the meat itself by providing a choice between beef. Pork, lamb, -
No repetition of Colours: Colour of food is important to give appetite appeal, but avoid repetition of color.
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The texture of Course: Ensure variation is given (food should not be all soft or all crisp, but balanced).
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Sauces: If different sauces are served on one menu, the foundation ingredient of each sauce should vary.